A good soap opera- Interview with entrepreneur Morokot Daniels

Petit Miracle Hub Entrepreneur Interview

Meet Morokot Daniels

What is your background?

I used to own a company called via front which supplied and designed promotional products for other companies. I was working together with my sister in this business but I left last year. Since, I have started my own and very different business – Assisted by Nature.

Tell us about your business?

Assisted by Nature supplies natural soaps and candles made from exotic fruits and flowers from Thailand – my homeland.  The designs are unique and different. What’s more, they smell delicious – you almost want to eat them!

Where did the idea for your business come from?

I was actually on holiday in Thailand visiting my family. I knew that parts of my family were  involved in the manufacturing and distribution of soaps and candles of this kind but as I already had enough on my plate, it never crossed my mind to join them. This all changed when I decided to walk away from my other business. This is when I started Assisted by Nature.

What is the most challenging thing about running your own company?

The most challenging thing so far has been to grow my customer network and to make sure they keep coming back for more! I also want to increase my brand awareness but I need to improve my social media skills for this!

What advice would you give to other entrepreneurs?

Be unique and do something different! Most importantly enjoy what you do and  I believe that this is when the customers will follow.

How has working with Elisicia and Petit Miracle hub helped you?

It has been really fantastic! They have been a big help and I have learnt a lot. Petit Miracles has the expertise to help me become successful. They advise me on brand awareness, pricing, sales forecasting, targeting. I love the community in the Hub. There is always such a buzz and all the entrepreneurs here teach and learn from one another.

In 5 years time…

In five years time I want to be on the moon! Just kidding, I just want to carry on what I am doing and succeed. I want to expand my range of products and be more adventurous!

 

Incredible Edible Growing workshop

You are invited to the Incredible, Edible, Growing, small space gardening workshop.

Experienced gardener Sharon Rennie will be demonstrating how to grow edible herb plants such as rosemary in small spaces, making and using upcycled containers (which are also self-watering). You will get a chance to make your own container and take away a herb plant from the session too.

The training will be held at Petit Miracle Hub, on the 1st floor of the W12 Centre

Date: TBC

Please register your interest here:

 

Humans of Petit – Elise

What made you want to volunteer?

Elise I volunteered because after my University degree in Furniture and Product Design I found it very hard to get any replies from furniture design jobs due to the fact all the designing is now done via CAD. I was traditionally trained which is why I chose the course in the first place, I drew by hand and made by hand. This lead me to volunteer and Petit Miracles I needed some form of furniture creation to keep me using my hands.

How would you describe Petit Miracle Interiors?

Petit Miracles is a really nice place to be, the shop and workshop are bright and clean, everyone who works there is really friendly and helpful. The environment is relaxed which means cracking on with some upcycling is very therapeutic and enjoyable.

Have you developed new skills whilst volunteering?

I have learnt how to look at old furniture in a different way before I would chop it up and use the wood to make something new, but it has taught me to appreciate the original design, even when it is not my taste.

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Have you dreamt about having your own shop? Want to start your own business?

A new partnership project called Start Your Own Enterprise has been formed between Petit Miracle Hub, Tree Shepherd, Wormholt and White City Big Local, London Borough of Hammersmith and Fulham Council (LBHF) and Hammersmith United Charities.

The project is offering local residents an 8-week course in Enterprise Training at the Wood Lane Community Centre, delivered by Tree Shepherd plus Free supported trading at the Petit Miracle Hub, business workshops, networking opportunities, mentoring and financial assistance.

This FREE programme for residents aged 18+ living in the Hammersmith and Fulham Borough, residents from the Big Local community are strongly encouraged to apply (Batman Close, White City Close, Cleverly Estate, White City Estate, Wormholt Estate).  Read more

Training for local entrepreneurs

As part of the new Start Your Own Enterprise Programme we are offering half day interactive workshops to budding local entrepreneurs. Residents can have free tickets thanks to our funders, Londoners from other boroughs have to pay a small fee. Our trainers are all experts in their own field and entrepreneurs themselves. More training dates to come in September and October too.

Read more

Mayor joins celebration in Hammersmith as 19 budding entrepreneurs start up for the first time

Entrepreneurs, business people, local residents and the Mayor of Hammersmith and Fulham came together on Tuesday the 13th June 2016 to celebrate the graduation of 19 participants from Tree Shepherd’s Start Your Own Enterprise training course.

The 8-week course which supports trainees to develop their own business plan was funded by Hammersmith & Fulham council alongside Hammersmith United Charities, White City Big Local and with support from Land Securities and the project is delivered as part of a larger programme in partnership with the Petit Miracle Hub. This course is just the beginning of an exciting entrepreneurial journey for local residents.

Read more

New Job : Community Enterprise Manager

We’re recruiting!

Job Title: Community Enterprise Manager (CEM)

Download Job Spec: Community Enterprise Manager (Word doc)

Part time role: Three days a week equivalent (flexible working accommodated)

Salary: £1250 – £1350 dependant on experience

The overall aim of the CEM position is to expand and promote the small, micro and social enterprise sector within Hammersmith and Fulham with a focus on areas of high deprivation including:

  • Promoting and supporting local entrepreneurial activity through establishing a network of local entrepreneurs
  • Improve the wealth and well-being of unemployed and otherwise disadvantaged residents
  • Linking local residents with the wider local business community
  • Overseeing the operational and development of the Start Your Own Enterprise Programme
  • Responsibility for safeguarding vulnerable adults
  • Building links with community services, both statutory and voluntary which will be of value to service users
  • Rich localised knowledge

Duties and Responsibilities:

  1. Ensure service provision is properly managed to deliver high quality and effective services that meet contractual requirements and the needs of service users.
  2. Develop, implement and review service provision to ensure it meets the quality levels and targets set by partners/funders and reporting progress through the appropriate channels.
  3. Ensure that performance targets are met, and effective systems are in place to monitor and review performance to allow corrective action.
  4. Design and implement new reporting methods and report on their progress and development to partners/funders.
  5. Ensure appropriate monitoring and quality assurance procedures are in place to maintain high quality service delivery and to meet targets (e.g. referrals, recruitment, retention and outcomes).
  6. Work with the Programme Manager to develop and maintain best practice systems, structures and procedures and ensure they are implemented within the service.
  7. Ensure the development of the borough wide consortium and the effective development of the consortium and professional relationships are developed and maintained with referral agencies and key local stakeholders. Ensure that where collaborative working is required or where staff are based with an agency partner that the highest standards of professional behaviour are adhered to and protocols, policies, confidentiality of information and security of the partner are maintained.
  8. Ensure the project deals with complaints both from service users and external individuals/agencies promptly and in line with the complaints procedure.
  9. Represent, publicise and promote the work of the Enterprise programme for the area, building a positive profile that will encourage the participation of service users, partners and funders.
  10. Create and maintain relationships with funders, partners and external bodies to enhance the quality of the service, develop business and ensure that performance objectives are aligned to the appropriate bodies
  11. Contribute to tenders for new and existing work, providing input to bids to enable their success and sharing knowledge and best practice.
  12. Ensure financial control of projects by monitoring performance and taking appropriate action where necessary to address any problems.
  13. Where appropriate, ensure property facilities are adequately managed to ensure a safe and clean environment, are maintained and assessed for fire and health and safety risks and are compliant with all other relevant legislation, reporting and escalating issues as necessary.
  14. Ensure that management information (e.g. performance against targets or budgets) is collected, analysed and reported to enable the projects in the service/cluster to monitor their success and progress. This will also include writing reports as and when required.
  15. Work as part of the management team. This will involve attending management meetings, meeting with partners and strategic bodies, training and working groups as required.
  16. Engage fully in regular supervision with the Programme Manager
  17. Adhere to Health and Safety policies and procedures at all times and comply with legislation and statutory duties.
  18. Adhere to Data Control and Information Sharing Protocol at all times.
  19. Act in line with, promote and carry out all responsibilities with full regard to Equality and Diversity Policy.
  20. Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training and acquiring / maintaining any individual qualifications required of the role.
  21. As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post.

——-

This job description may be reviewed and amended periodically in line with the requirements of the organisation.

Specific objectives and accountabilities to be discussed and agreed with the Programme Manager, and recorded in performance planning and review documentation.

Other information on the post, along with terms and conditions and details of where the role sits within Petit Miracles, will be provided separately.

PERSON SPECIFICATION

Essential Experience:
• Proven track record of managing service delivery.
• Personal drive to excel in a business development role.
• Experience of effective partnership working with a range of stakeholders at a local level.
• Evidence of previous experience in a business development role and/or creating consortiums.
• Can work independently.
• Experience of team working.
• Experience of delivering high performing services.
• Experience preparing, managing and reporting financial and performance information.

Knowledge:
• Knowledge of some or all of the following:
• Knowledge of the work of the service and how it integrates with partners, funders and external organisations.
• Knowledge of the support needs of multi disadvantaged groups.

Main Skills and Abilities:
• Excellent skills as a communicator, both verbally and in writing, adapting style to differing situations.
• Organisational and planning skills, able to deal with conflicting priorities.
• Able to work in a busy, fast-moving environment.
• Ability to work flexibly.
• Ability to work proactively.
• Personal commitment to equality and inclusion.

Desirable:
• Management qualification.
• Health and Safety at Work qualification.
• Knowledge of Health and Safety at Work and the legislative requirements relating to premises, equipment and activities.
• Experience managing contracts with external agencies / partners.

JOB TITLE: Community Enterprise Manager

REPORTS TO: Programme Manager

LOCATION: West12 Shopping Ctr, Shepherd’s Bush, London, W12 8PP

About Petit: Petit Miracle’s, a registered charity, occupies empty property to create social value in local community. We run two projects: Petit Miracle Interiors provides furniture restoration training, DIY & upcycling workshops to people who have been long-term unemployed. We divert items from landfill, occupy vacant property all whilst creating social value.

Petit Miracle Hub, is a business incubation project which gives access to the retail market to local small businesses, providing training, mentorship and community.

How to apply:

Send your CV and a cover note explaining why you think that you would be a good fit for the role to Elisicia.

Email: elisicia@petitmiracles.org.uk

 

Contact us

Upcycling in W12 with Petit Miracles – An inspired Mother’s day present – Guest Blog

In the days before the word upcycling had been dreamt of, I was hard at work with a paintbrush, slapping the wrong paint onto unprepared surfaces, covering walls and furniture with wonkily aligned stencilling and generally making everyone wish I’d just left things alone.

This is what my son Ben was channelling when he booked me into an upcycling workshop. He got the idea past my creative sensitivities by saying it was a belated Mother’s Day treat.

Arriving for the workshop

And so we turned up for one of the Saturday workshops at the Petit Miracles hub in Shepherds Bush’s W12 Shopping Centre. Our little group had grown to four with daughter Georgina and Ben’s girlfriend Kirsty, also keen to release their hidden upcycler.  Read more

If you love books, this is a stairway to heaven – Guest blog by Toni

Although these stairs may look difficult, I can assure you, the hardest part was taking up the carpet to see what lay beneath! Living in a Victorian house, I had absolutely no idea what I might find. Although I didn’t find any secrets ‘swept under the carpet’, I did find numerous layers of paint!

After the initial shock {and a cup of tea} I tried a few methods to remove the paint.

Firstly, I tried paint strippers, far too messy and time consuming. So I decided a sander would be a much better option.

Because I wanted to varnish the treads, I had to make sure every trace of paint was removed, but for the risers as long as the finish is smooth, it should be ok.

Once all the paint’s removed have another cuppa, and give yourself a pat on the back! All the hard work’s done! Now you need to decide on a theme.

I chose my favourite books, but it can work just as well with films / CD’s etc.

Decide on a colour scheme {I tried to stick as close to the book covers as I could} This bit is relatively easy and cheap, paint your risers. I used sampler match pots for each stair.

Varnish the treads, for another option, paint the treads the same colours as your risers. {but for this option you will still need to coat the treads with a few coats of clear varnish}

Finally, the decals… I would like to take credit for the decals {book titles} but it has to go to an amazing woman on Pinterest. I emailed her the book titles I wanted and she found each book online so that she could match the font exactly.

Once they arrived, they were easy to apply. They are on tracing paper, so it’s just a case of putting in position and rubbing with a credit card until they stick.

Job done…now make a nice cup of tea and sit back and admire your work!

Thanks to Toni Connolly for this guest post
Follow her on instagram: @toni_connolly63

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Pay what you want – what the h*ll is that?

“The customer chooses the price of our furniture?? You’ve got to be kidding me.”  Those were my exact words when some clever marketing interns made the suggestion. Not only did this sound like a bad idea I had no clue what it really meant.

It is unusual for the price of a product to be placed in the consumers hands. And let’s be honest, I was worried people would suggest £1 for an item we would normally charge £150. But, apparently I have become cynical in my old age. While that may be true, the more I listened to the rationale the more I understood. Placing the control in the customers hands meant that they could become benefactors (talk about good karma). And, given the chance, people will pay a fair price for goods and services they think have value, particularly if there is a social outcome.

You may not know that our furniture is used as an engagement tool to teach restoration skills to long-term unemployed people or people who have experienced homelessness.  You may only know that we produce high quality, upcycled furniture.  And that’s ok, in fact, we like being known for producing a quality product.  But there is considerable value in our hand-restored furniture which goes far beyond the value of, say, the amount of storage a chest of drawers offers, or, the quality of dove tail joints on a drawer.  In fact, the value often goes unseen. The real value of our work is the people behind the product, the people who’ve been marginalised by society and want to improve their life chances.

The people of Petit….

I want to introduce you to Junior, a long-term volunteer at Petit Miracles. When Junior came for work experience he was rather unmotivated, but dearly wanted gainful employment. Since his time with us, he has grown his confidence, employability skills and restoration skills. You can read more about Junior here: https://www.petitmiracles.org.uk/humans-petit-junior/

So, how does one place a monetary value on confidence and employability?  Well, that will be relative to each person, but, to help you out, we have given you some suggestions for what your money can do at Petit;

We will utilise a base cost price which will just cover the cost of the materials + the time of the renovation.  And then leave it up to you to decide what in addition, you would like to pay.  Here are is some guidance:

  • An additional £500 will provide industry training: helping our volunteers become more employable
  • An additional £250 will provide workshop materials for one month: freeing money to spend on direct volunteer benefit
  • An additional £100 will upgrade our workshop tools: continuing to produce quality finishes on the furniture
  • An additional £30 will provide volunteers with PPE equipment: helping to keep volunteers safe
  • An additional £20 will provide basic materials such as sand paper and brush cleaner: freeing money to spend on direct volunteer benefit
  • An additional £10 will help the charity provide travel and lunch expenses for those volunteers who do not have the money to travel to the workshop

Pay What You Want Mission Statement ……

You may be thinking the people at Petit Miracles are quite clever for thinking of such an innovative and clever pricing strategy.  But, you must know there is nothing new under the sun. This kind of pricing is centuries old.  I want to share something I found on-line when researching pay what you want pricing – David Charles, pay what you want mission statement:

Once upon a time, far back in the mists of time – and, more literally, in the hill mists of Guilin – I heard a travellers’ tale about a wise old Chinese doctor. This antiquated physician, they said, would sit cross-legged at the entrance to his modest wooden hut, high up in the mountains, chewing on the end of a long pipe, twisting his long moustaches and waiting for the sick and the dying and the pilgrim seekers to make the rugged ascent to his clinic.

He’d listen to their ailments, lay his hands on their brow, pick rare Chinese herbs from dusty bottles on the shelves and brew some concoction on a small brazier above an open fire. At the end of the consultation, this wise old doctor would hand the patient a glass vial containing some esoteric unction or tincture that would cure their ills.

The grateful recipient would look up expectantly: “How much do I owe you?” The doctor, returning to his pipe and moustaches, would simply smile a crooked smile and raise his palms to the heavens: “Pay whatever the cure is worth.”

So, pay what you think is the value of our work. It’s in your hands.