Mayor joins celebration in Hammersmith as 19 budding entrepreneurs start up for the first time

Entrepreneurs, business people, local residents and the Mayor of Hammersmith and Fulham came together on Tuesday the 13th June 2016 to celebrate the graduation of 19 participants from Tree Shepherd’s Start Your Own Enterprise training course.

The 8-week course which supports trainees to develop their own business plan was funded by Hammersmith & Fulham council alongside Hammersmith United Charities, White City Big Local and with support from Land Securities and the project is delivered as part of a larger programme in partnership with the Petit Miracle Hub. This course is just the beginning of an exciting entrepreneurial journey for local residents.

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New Job : Community Enterprise Manager

We’re recruiting!

Job Title: Community Enterprise Manager (CEM)

Download Job Spec: Community Enterprise Manager (Word doc)

Part time role: Three days a week equivalent (flexible working accommodated)

Salary: £1250 – £1350 dependant on experience

The overall aim of the CEM position is to expand and promote the small, micro and social enterprise sector within Hammersmith and Fulham with a focus on areas of high deprivation including:

  • Promoting and supporting local entrepreneurial activity through establishing a network of local entrepreneurs
  • Improve the wealth and well-being of unemployed and otherwise disadvantaged residents
  • Linking local residents with the wider local business community
  • Overseeing the operational and development of the Start Your Own Enterprise Programme
  • Responsibility for safeguarding vulnerable adults
  • Building links with community services, both statutory and voluntary which will be of value to service users
  • Rich localised knowledge

Duties and Responsibilities:

  1. Ensure service provision is properly managed to deliver high quality and effective services that meet contractual requirements and the needs of service users.
  2. Develop, implement and review service provision to ensure it meets the quality levels and targets set by partners/funders and reporting progress through the appropriate channels.
  3. Ensure that performance targets are met, and effective systems are in place to monitor and review performance to allow corrective action.
  4. Design and implement new reporting methods and report on their progress and development to partners/funders.
  5. Ensure appropriate monitoring and quality assurance procedures are in place to maintain high quality service delivery and to meet targets (e.g. referrals, recruitment, retention and outcomes).
  6. Work with the Programme Manager to develop and maintain best practice systems, structures and procedures and ensure they are implemented within the service.
  7. Ensure the development of the borough wide consortium and the effective development of the consortium and professional relationships are developed and maintained with referral agencies and key local stakeholders. Ensure that where collaborative working is required or where staff are based with an agency partner that the highest standards of professional behaviour are adhered to and protocols, policies, confidentiality of information and security of the partner are maintained.
  8. Ensure the project deals with complaints both from service users and external individuals/agencies promptly and in line with the complaints procedure.
  9. Represent, publicise and promote the work of the Enterprise programme for the area, building a positive profile that will encourage the participation of service users, partners and funders.
  10. Create and maintain relationships with funders, partners and external bodies to enhance the quality of the service, develop business and ensure that performance objectives are aligned to the appropriate bodies
  11. Contribute to tenders for new and existing work, providing input to bids to enable their success and sharing knowledge and best practice.
  12. Ensure financial control of projects by monitoring performance and taking appropriate action where necessary to address any problems.
  13. Where appropriate, ensure property facilities are adequately managed to ensure a safe and clean environment, are maintained and assessed for fire and health and safety risks and are compliant with all other relevant legislation, reporting and escalating issues as necessary.
  14. Ensure that management information (e.g. performance against targets or budgets) is collected, analysed and reported to enable the projects in the service/cluster to monitor their success and progress. This will also include writing reports as and when required.
  15. Work as part of the management team. This will involve attending management meetings, meeting with partners and strategic bodies, training and working groups as required.
  16. Engage fully in regular supervision with the Programme Manager
  17. Adhere to Health and Safety policies and procedures at all times and comply with legislation and statutory duties.
  18. Adhere to Data Control and Information Sharing Protocol at all times.
  19. Act in line with, promote and carry out all responsibilities with full regard to Equality and Diversity Policy.
  20. Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training and acquiring / maintaining any individual qualifications required of the role.
  21. As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post.

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This job description may be reviewed and amended periodically in line with the requirements of the organisation.

Specific objectives and accountabilities to be discussed and agreed with the Programme Manager, and recorded in performance planning and review documentation.

Other information on the post, along with terms and conditions and details of where the role sits within Petit Miracles, will be provided separately.

PERSON SPECIFICATION

Essential Experience:
• Proven track record of managing service delivery.
• Personal drive to excel in a business development role.
• Experience of effective partnership working with a range of stakeholders at a local level.
• Evidence of previous experience in business development role and/or creating consortiums.
• Can work independently.
• Experience of team working.
• Experience of delivering high performing services.
• Experience preparing, managing and reporting financial and performance information.

Knowledge:
• Knowledge of some or all of the following:
• Knowledge of the work of the service and how it integrates with partners, funders and external organisations.
• Knowledge of the support needs of multi disadvantaged groups.

Main Skills and Abilities:
• Excellent skills as a communicator, both verbally and in writing, adapting style to differing situations.
• Organisational and planning skills, able to deal with conflicting priorities.
• Able to work in a busy, fast-moving environment.
• Ability to work flexibly.
• Ability to work proactively.
• Personal commitment to equality and inclusion.

Desirable:
• Management qualification.
• Health and Safety at Work qualification.
• Knowledge of Health and Safety at Work and the legislative requirements relating to premises, equipment and activities.
• Experience managing contracts with external agencies / partners.

JOB TITLE: Community Enterprise Manager REPORTS TO: Programme Manager

LOCATION: West12 Shopping Ctr, Shepherd’s Bush, London, W12 8PP

About Petit: Petit Miracle’s, a registered charity, occupies empty property to create social value in local community. We run two projects: Petit Miracle Interiors provides furniture restoration training, DIY & upcycling workshops to people who have been long-term unemployed. We divert items from landfill, occupy vacant property all whilst creating social value.

Petit Miracle Hub, is a business incubation project which gives access to the retail market to local small businesses, providing training, mentorship and community.

How to apply:

Send your CV and a cover note explaining why you think that you would be a good fit for the role to Elisicia.

Email: elicisica@petitmiracles.org.uk

Upcycling in W12 with Petit Miracles – An inspired Mother’s day present – Guest Blog

In the days before the word upcycling had been dreamt of, I was hard at work with a paintbrush, slapping the wrong paint onto unprepared surfaces, covering walls and furniture with wonkily aligned stencilling and generally making everyone wish I’d just left things alone.

This is what my son Ben was channelling when he booked me into an upcycling workshop. He got the idea past my creative sensitivities by saying it was a belated Mother’s Day treat.

Arriving for the workshop

And so we turned up for one of the Saturday workshops at the Petit Miracles hub in Shepherds Bush’s W12 Shopping Centre. Our little group had grown to four with daughter Georgina and Ben’s girlfriend Kirsty, also keen to release their hidden upcycler.  Read more

If you love books, this is a stairway to heaven – Guest blog by Toni

Although these stairs may look difficult, I can assure you, the hardest part was taking up the carpet to see what lay beneath! Living in a Victorian house, I had absolutely no idea what I might find. Although I didn’t find any secrets ‘swept under the carpet’, I did find numerous layers of paint!

After the initial shock {and a cup of tea} I tried a few methods to remove the paint.

Firstly, I tried paint strippers, far too messy and time consuming. So I decided a sander would be a much better option.

Because I wanted to varnish the treads, I had to make sure every trace of paint was removed, but for the risers as long as the finish is smooth, it should be ok.

Once all the paint’s removed have another cuppa, and give yourself a pat on the back! All the hard work’s done! Now you need to decide on a theme.

I chose my favourite books, but it can work just as well with films / CD’s etc.

Decide on a colour scheme {I tried to stick as close to the book covers as I could} This bit is relatively easy and cheap, paint your risers. I used sampler match pots for each stair.

Varnish the treads, for another option, paint the treads the same colours as your risers. {but for this option you will still need to coat the treads with a few coats of clear varnish}

Finally, the decals… I would like to take credit for the decals {book titles} but it has to go to an amazing woman on Pinterest. I emailed her the book titles I wanted and she found each book online so that she could match the font exactly.

Once they arrived, they were easy to apply. They are on tracing paper, so it’s just a case of putting in position and rubbing with a credit card until they stick.

Job done…now make a nice cup of tea and sit back and admire your work!

Thanks to Toni Connolly for this guest post
Follow her on instagram: @toni_connolly63

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Pay what you want – what the h*ll is that?

“The customer chooses the price of our furniture?? You’ve got to be kidding me.”  Those were my exact words when some clever marketing interns made the suggestion. Not only did this sound like a bad idea I had no clue what it really meant.

It is unusual for the price of a product to be placed in the consumers hands. And let’s be honest, I was worried people would suggest £1 for an item we would normally charge £150. But, apparently I have become cynical in my old age. While that may be true, the more I listened to the rationale the more I understood. Placing the control in the customers hands meant that they could become benefactors (talk about good karma). And, given the chance, people will pay a fair price for goods and services they think have value, particularly if there is a social outcome.

You may not know that our furniture is used as an engagement tool to teach restoration skills to long-term unemployed people or people who have experienced homelessness.  You may only know that we produce high quality, upcycled furniture.  And that’s ok, in fact, we like being known for producing a quality product.  But there is considerable value in our hand-restored furniture which goes far beyond the value of, say, the amount of storage a chest of drawers offers, or, the quality of dove tail joints on a drawer.  In fact, the value often goes unseen. The real value of our work is the people behind the product, the people who’ve been marginalised by society and want to improve their life chances.

The people of Petit….

I want to introduce you to Junior, a long-term volunteer at Petit Miracles. When Junior came for work experience he was rather unmotivated, but dearly wanted gainful employment. Since his time with us, he has grown his confidence, employability skills and restoration skills. You can read more about Junior here: http://www.petitmiracles.org.uk/humans-petit-junior/

So, how does one place a monetary value on confidence and employability?  Well, that will be relative to each person, but, to help you out, we have given you some suggestions for what your money can do at Petit;

We will utilise a base cost price which will just cover the cost of the materials + the time of the renovation.  And then leave it up to you to decide what in addition, you would like to pay.  Here are is some guidance:

  • An additional £500 will provide industry training: helping our volunteers become more employable
  • An additional £250 will provide workshop materials for one month: freeing money to spend on direct volunteer benefit
  • An additional £100 will upgrade our workshop tools: continuing to produce quality finishes on the furniture
  • An additional £30 will provide volunteers with PPE equipment: helping to keep volunteers safe
  • An additional £20 will provide basic materials such as sand paper and brush cleaner: freeing money to spend on direct volunteer benefit
  • An additional £10 will help the charity provide travel and lunch expenses for those volunteers who do not have the money to travel to the workshop

Pay What You Want Mission Statement ……

You may be thinking the people at Petit Miracles are quite clever for thinking of such an innovative and clever pricing strategy.  But, you must know there is nothing new under the sun. This kind of pricing is centuries old.  I want to share something I found on-line when researching pay what you want pricing – David Charles, pay what you want mission statement:

Once upon a time, far back in the mists of time – and, more literally, in the hill mists of Guilin – I heard a travellers’ tale about a wise old Chinese doctor. This antiquated physician, they said, would sit cross-legged at the entrance to his modest wooden hut, high up in the mountains, chewing on the end of a long pipe, twisting his long moustaches and waiting for the sick and the dying and the pilgrim seekers to make the rugged ascent to his clinic.

He’d listen to their ailments, lay his hands on their brow, pick rare Chinese herbs from dusty bottles on the shelves and brew some concoction on a small brazier above an open fire. At the end of the consultation, this wise old doctor would hand the patient a glass vial containing some esoteric unction or tincture that would cure their ills.

The grateful recipient would look up expectantly: “How much do I owe you?” The doctor, returning to his pipe and moustaches, would simply smile a crooked smile and raise his palms to the heavens: “Pay whatever the cure is worth.”

So, pay what you think is the value of our work. It’s in your hands.

 

Humans of Petit: Junior

My name is Junior, I live in Victoria and I have been volunteering at Petit Miracles for almost 2 years. I initially came to Petit on a work experience placement. I enjoyed it a lot; I met new friends, learned new skills and really enjoyed the work I was doing and skills learned. After the placement finished, I decided to stay on as a volunteer to continue my learning and develop myself and the skills I had gained. I have learned many different aspects of the workshop, from the correct use of hand tools and the traditional methods used, to learning how to use rotary saws such as the mitre saw and electric sanding machines.

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Humans of Petit: Federico

My name is Federico and I am from a town just outside of Rome. I recently completed a degree in Furniture Design. The qualification involved all the stages from initial concept of a piece, right through to creation. I was offered to come to England on a 6 month internship through my college and was placed at Petit Miracles.

Here, I have learned more about commercialisation in the furniture industry but also have had the chance to learn and use different materials I had never used before; different types of paint, finishes, oils and stains. On top of all of this, I am also slowly improving my English!

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Humans of Petit: Abdul

Abdul is currently on a 6-month placement with Petit Miracles. Originally from Italy, Abdul studied furniture design with a specialized focus on construction. After 5 years studying he has decided to throw himself, not only into a working environment but also into another country, test what he has learnt.

Within a short period of time he has developed an understanding of customer needs, standards, the demands and deadlines associated with the industry.

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Humans of Petit: Kate Moore

Kate Moore – General Manager

I have always been interested in furniture and loved being creative but never really had the confidence to pursue it as a career. I saw an advert for an apprentice position at Petit Miracles and the rest is history! I am now general manager, my role includes Upholstery for the shop and bespoke orders, helping customers with their queries, making sure the shop looks beautiful and whenever I can I will be in the workshop!

Petit Miracles has given me confidence in myself and abilities and helped me grow as a person. I love working here because it’s a really creative environment, we have a great group of staff and volunteers and every day is different! My favourite piece of furniture so far has to be ‘Hattie’, a multi-media chest of drawers, one of the first pieces I worked on.

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PM Hub Entrepreneur interview – Alan of Hidden Hand

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Petit Miracle Hub Entrepreneur interview

 

Alan Insua

Alan Insua

Meet Alan Insua

What is your background?

After completing a HND in Business IT at South Bank University I worked at a few jobs, mostly retail, with my last job being at John Lewis Head Office in an admin role where I worked for 8 years. While I was working there I came up with the idea to start “the Hidden Hand” and between the commutes to and from work, my lunch breaks and a few late nights after the children were in bed, I managed to start up my business.

Tell us about your business?

The Hidden Hand is a t-shirt brand that through our t-shirt designs and website aspire to give people just a peak under the veil of what the mainstream media doesn’t tell us, or doesn’t want us to know. The themes that are covered in our designs are mainly only covered in alternative media, but our aim at the Hidden Hand is to change that to where these themes become the mainstream as we feel that one of the major problems in this world is the suppression of information, and we hope to just do our little bit in trying to expose some truth.
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